Offer general assistance to the Practice team and project a positive, professional and friendly image to patients and other visitors, either in person or via the telephone
Basic IT and keyboard skills
Experience of customer service
Good communication skills
Good interpersonal skills
Good planning and organisational skill
Ability to work to deadlines
Ability to remain calm under pressure.
Ability to develop and maintain effective working relationships with multi disciplinary teams
Ability to work flexibly
Ability to recognise own limitations and act upon them appropriately
Willingness to learn and acquire new skills.
An understanding, acceptance and adherence to the need for strict confidentiality
Ability to work without direct supervision
GSCE Maths & English at 9-4 or A*- C or equivalent
The possibility of full time employment on the successfull completion of the apprenticeship
You will spend most of your time at a PC, on the telephone and speaking with colleagues and patients.
Dr Gellia & Dr Balaraman
Monkwearmouth Health Centre
Dundas Street,
Sunderland,
Tyne And Wear,
SR6 0AB
(*Destination data, based on apprentices completing in academic year 2016/17).
96% of our apprentices agree that they have the chance to develop new skills at their workplace*.
(*On-programme Survey 2018, apprentices)
97% of our apprentices agree that their course is helping their skills to get better.*
(*On-programme Survey 2018, apprentices)
96% of our apprentices agree that they are happy with their course.*
(*On-programme Survey 2018, apprentices)
We have over 40 Apprenticeship programmes across a range of career sectors.
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