The business apprentice will be trained to provide exceptional customer service to our UK and International customers by coordinating between our frontline sales team, third party suppliers and using data within SAP to provide regular updates on the status of project orders.

Desired skills

- Good computer skills with experience using Microsoft Office software.
- Experience using Microsoft Excel is preferred.
- Ability to learn new systems quickly
- Excellent verbal and written communication skills
- Prior experience providing customer service would be advantageous.

Personal qualities

- Strong work ethic
- Excellent attention to detail
- Friendly and polite interpersonal communication skills
- Willingness to learn
- Interest in the energy and industrial market sector

Desired qualifications

Minimum of five GCSEs including Math’s and English Language at grades 9-4 / A-C or equivalent.

Future prospects

As the world’s largest distributor of pipes, valves and fittings to the energy and industrial market, the future at MRC Global is full of opportunity. MRC Global have five sites across England, Scotland and Wales and have a truly global footprint with operations in 16 countries across Europe, the Middle East, Scandinavia, Asia Pacific and North America.

Future opportunities exist across a broad range of departments and roles including frontline sales, customer service, project management, business development, warehouse and workshop operations and corporate support functions.

Employee development is a core value at MRC Global and we are committed to supporting our apprentices through their training and future career development. Previous apprentices have progressed to permanent positions at MRC Global within our Centres of Excellence and International sales teams.

Things to consider

This role will be predominately office / computer based.

97.4% of our apprentices progressed to employment or further study*.

Destination data for Sunderland College 2019/20, Apprentice completers. 

Why choose Sunderland College?

96% of our apprentices agree that they have the chance to develop new skills at their workplace*.

(*On-programme Survey 2018, apprentices)

97% of our apprentices agree that their course is helping their skills to get better.*

(*On-programme Survey 2018, apprentices)

The college works in partnership with over 600 employers. 

We have over 40 Apprenticeship programmes across a range of career sectors.

Best reasons to choose an apprenticeship

Earn while you learn. What's not to like about earning money while learning on-the-job, and getting relevant qualifications all at the same time.

Wide choice of careers. We are one of the biggest apprenticeship providers in the region and offer over 40 apprenticeship programmes in lots of career sectors.

Get paid.You will earn at least the minimum apprentice wage of £4.30 an hour (from April 2021 – aged 16-18).

Great support. You will get the best of both worlds with support from your employer and college to make sure you achieve and get the best out of your apprenticeship.

Excellent prospects. Starting in the workplace means there is lots of potential for you to progress quickly, giving you a fast track route to career success.

A competitive edge. An apprenticeship will give you the edge when competing for jobs against other well-qualified candidates.

Get hired. The qualifications, skills and experience you gain will look super impressive on your CV and your apprenticeship could even turn into a full time job.

An alternative to university. Higher apprenticeships mean that you can become qualified to degree level and beyond.

Gain skills. Not only will you develop job specific skills, you will gain transferable skills, such as time management, that you can use in other industries and careers.

Real job. You will be doing a real job for a real employer and putting your skills and knowledge into practice will show employers what you are capable of.

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