A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College are working with Global charity to provide education worldwide
May 2, 2024
Education Partnership North East (EPNE) has been named the region’s top performing college group for 16-18-year-olds for the second successive ye...
May 1, 2024
Three Sunderland College student-athletes are travelling across Europe to represent England national teams.
May 1, 2024