A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Student-athletes representing Sunderland AFC are celebrating after winning a tournament featuring some of the country’s biggest football clubs.
May 20, 2022
A-Level student Olivia hoping for more medal glory this year after stepping up to English Karate’s U21/Senior Kata squad.
May 12, 2022
Students were recently challenged to create an innovative logo that would be used as part of an exciting new safeguarding and wellbeing initiative
May 9, 2022