A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Construction students will travel to Sunderland College for a prestigious skills competition to find the region’s best apprentice bricklayers.
April 9, 2024
EPNE has supported the BRIT Challenge, with a number of health and wellbeing activities across all college campuses.
March 22, 2024
An innovative new skills partnership that bridges the gap between education and the world of work has been launched in Sunderland.
March 21, 2024