A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
North East Mayor Kim McGuinness and the North East Combined Authority are set to approve a landmark skills investment.
July 23, 2024
College leaders from across the UK descended on Sunderland for a one-day conference exploring ‘people, workforce and culture.’
July 11, 2024
Sunderland College has been shortlisted in Tesco’s ‘Stronger Starts’ grant programme to make a difference to young people across the city.
July 9, 2024