A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College has launched innovative ‘one-stop-shops’ to enhance students’ experience and support their journey towards a successful futur...
September 12, 2023
Sunderland College’s city-wide partnership with Foundation of Light has created opportunities for young student-athletes to achieve their goals.
September 4, 2023
Sunderland College has partnered with NetZero Group to offer a Carbon Footprint & Sustainability Strategy Skills Bootcamp.
August 31, 2023