A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College ESOL alumna has been named in top 20 trailblazing refugee women in Europe for "extraordinary contribution” in the North East.
September 6, 2024
Sunderland College Sports Academy has strengthened its sponsorship agreement with South Shields Football Club.
August 20, 2024
Students at Sunderland College are celebrating making the grade after collecting their A-Level, T Level and vocational results.
August 15, 2024
