A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College is excited to announce the appointment of Mike Chapman as its new Principal for Bede Campus.
November 29, 2024
Pupils from St Wilfrid’s RC College have taken their first steps towards a career in construction as the first cohort of the Gentoo Trades Academy.
November 5, 2024
Sunderland College saw its Higher Education students recently graduate in a memorable ceremony at its Bede Campus.
November 5, 2024
