A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
A Sunderland College student recently returned from a trip to Gambia in Africa, to support local community to revamp and repair a primary school.
May 13, 2026
Sunderland College has partnered with Seaside Travel to give students the opportunity to gain real hands-on experience.
May 12, 2026
