A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College becomes an official training partner of The Retrofit Academy CIC
April 19, 2023
Successful Sunderland business owner Louise Bradford has been appointed as one of two new vice chairs at the region’s largest college group.
March 21, 2023
Exciting plans for state-of-the-art Esports national performance and education campus outlined at business event
March 17, 2023