School Leaver

Start Date: Duration: Level: Study mode: Course Location: Course Type:
September 2 Years Level 3 Full-Time Bede Campus T Levels Apply Enquire

What’s it all about?

The T Level Technical Qualification in Digital Support Services is a revolutionary step towards equipping ambitious post-GCSE students with the real-world skills and knowledge necessary to thrive in the digital sector. This qualification, aimed at students with a fervent interest in digital services, blends classroom learning with on-the-job experience, ensuring that learners are not just job-ready but are well on their way to a flourishing career in digital support.

The course encompasses a comprehensive core component where students gain an in-depth understanding of the digital business environment, the impact of digitalisation on markets, and the importance of technical change management. Subjects like business context, data management, digital analysis, and digital environments form the crux of the learning, providing students with a solid foundation in the digital world.

The qualification is designed for students who are passionate about the digital world and are looking for an educational pathway that provides both theoretical knowledge and practical experience. By completing this qualification, students will not only achieve a strong understanding of the digital services sector but will also develop the critical skills needed to succeed in a variety of digital support roles. It's a perfect stepping-stone for those looking to make a significant impact in the digital world.

You will need 4 GCSE's at grade 4-9. Or a relevant Level 2 qualification.

Study level Cost Additional fees
16-18 Free Students may incur additional costs travelling to and from their industry placements

The T Level in Digital Support Services is all about interactive learning and real-world application. You'll dive into digital topics in class and apply what you learn in actual work settings. Expect a mix of engaging classroom activities, group discussions, and hands-on projects. Assessments include written exams and practical assignments, designed to test your understanding and skills in real-life scenarios. It's not just about learning; it's about doing. So, if you're ready to challenge yourself and make a mark in the digital world, this programme is your springboard.

GCSE Maths and English are vital stepping stones for your academic and professional journey. Achieving a good grade in these subjects not only fulfills most college entry requirements but also equips you with essential skills critical in almost every field. Whether you're calculating percentages in business, crafting compelling arguments, or simply managing daily tasks, these core subjects enhance your problem-solving and communication abilities, setting a solid foundation for your future studies and career success. Start your college course with confidence by securing these key qualifications!

Our T-Level courses combine classroom learning with hands-on industry experience, providing you with the skills and knowledge highly valued by employers. You'll spend 80% of your time on academic studies and 20% on a 45-day work placement, totalling over 315 hours of practical exposure. This balance ensures a comprehensive understanding of your field and enhances your professional skills.

You can arrange your own placement or use our student placement team's expertise. This mandatory component prepares you for real career challenges and opportunities as you transition from student to professional.

At Sunderland College our commitment to your future goes beyond the classroom. We are dedicated to providing you with real-world experiences and industry insights that will prepare you not just to enter, but to excel in your chosen field. Here’s how we connect you with the industry:

• Placement Opportunities: Dive into your future career with our hands-on placement opportunities. These are not just work experiences, but gateways to potential employment and invaluable learning. They’re a core part of our courses, offering you a chance to apply academic theories in real-world scenarios.
• Networking Events: Build your professional network early. Our placement and careers fairs are your chance to meet and impress potential employers. These events are designed to help you forge significant industry connections that can enhance your career prospects. Attend talks, engage in discussions, and explore apprenticeship opportunities with employers who are eager to meet fresh talent.
• Expert Insights: Stay ahead of the curve with talks from specialist speakers. These industry leaders share the latest trends, challenges, and opportunities in the field, giving you the inside track on what to expect and how to thrive.
• Skills Competitions: Showcase your abilities in our exciting skills competitions. Held throughout the academic year, these competitions are not just about winning – they are about learning, growing, and pushing your limits. They offer a fun, competitive environment to enhance what you learn in class and develop essential industry skills.

The T Level in Digital Support Services is designed for you, the digital enthusiast stepping beyond GCSEs, aiming to launch you into the dynamic world of digital careers. It blends classroom insights with real-world experience, focusing on digital environments, support, and infrastructure. Whether you are tech-savvy, a problem-solver, or innovative, this course equips you with the expertise for a thriving future in digital services. It’s your gateway to becoming a professional in a sector that shapes our world. Ready to transform your passion into a career? This is where it starts.

This dynamic curriculum is crafted to ignite your passion for digital technologies, blending theoretical knowledge with practical skills. Each module is a stepping stone towards becoming a digital support services professional, ready to innovate and solve the challenges of the digital world.

- Business Context: Learn how digital projects fit within a business, understand different business models, and see how digital solutions impact markets and customers.

- Culture: Explore the role of workplace culture, including ethics and professionalism in digital environments.

- Data: Dive into data types, structures, and legislation, learning how to use and protect data effectively.

- Digital Analysis: Gain skills in analyzing digital systems and processes to improve and innovate within digital environments.

- Digital Environments: Understand different digital platforms, their components, and how they are managed and maintained.

- Diversity and Inclusion: Learn the importance of inclusive practices and how they benefit digital projects and teams.

- Learning and Development: Discover the value of continuous professional development in the fast-evolving digital sector.

- Legislation: Get to grips with the legal considerations in digital support services, including data protection and intellectual property rights.

- Planning and Project Management: Develop your skills in planning and delivering digital projects, understanding methodologies, and managing resources.

- Security: Understand cybersecurity principles, risks, and how to protect digital systems.

- Testing: Learn how to systematically test digital systems and software to ensure they meet requirements and standards.

- Tools and Technology: Explore the tools and technologies used in the digital sector, learning how to apply them effectively.

For more information on T Levels, please visit:
T Levels | The Next Level Qualification
https://www.gov.uk/government/publications/introduction-of-t-levels/introduction-of-t-levels

What’s next?

After completing the T Level in Digital Support Services, a world of opportunities awaits! You can leap straight into a fulfilling career as a digital support technician or IT solutions technician. Alternatively, you might choose to escalate your expertise by pursuing higher education in computing, digital support, or network management. This qualification is your golden ticket—whether you’re diving into the workforce or further sharpening your skills at university, the digital future is yours to shape.

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93% of our students have progressed to employment, university or further study

(*Destination data, all students, 2023-24)

Why choose Sunderland College?

Rated Outstanding in all areas by Ofsted

NSS, 2024

94% Overall pass rate for T Levels

2022-23

Top performing college group in the North East for student achievement

NARTS, 16-18 Students, 2024

We have International award winning Immersive Spaces at both Bede and City Campus