A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
Sunderland College student Holly Stoker’s commitment and enthusiasm for sport was celebrated at the Sunderland Young Achiever’s Awards.
May 27, 2025
The Department for Education Just One More Thing event focused on unlocking opportunities through leadership and society facing solutions.
May 13, 2025
Sunderland College student Cieron Clasper has been crowned Guild of Bricklayers senior champion for the Northern Region.
May 6, 2025
