Level 3 Food and Beverage Service Supervision

You will need Level 2 Food and Beverage Service Skills qualification or equivalent qualification.

The course is delivered through a combination of theory sessions and practical learning to provide students with a comprehensive understanding of food and beverage supervision within the hospitality industry. During theory sessions, learners will explore key supervisory and operational topics such as leadership and team management, industry legislation, food safety, workplace hazards, customer service excellence, and beverage knowledge. This ensures students understand the standards, responsibilities, and decision-making skills required in a professional supervisory role.

Assessment is designed to reflect real working situations and includes written question papers, practical observations, and research-based tasks. These assessments allow learners to demonstrate their ability to manage teams, coordinate operations, and uphold professional standards in a realistic hospitality environment. By combining theory with practical application, the course ensures students are fully prepared for supervisory positions and ready to progress within the hospitality industry.

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Placement opportunities are an integral part of our curriculum, designed to bridge the gap between academic studies and the professional world. These experiences enable students to apply theoretical knowledge to real workplace challenges, enhancing their academic learning with practical skills. Tailored to complement your studies, placements are offered in a range of industries, from innovative local startups to leading global corporations.
By actively participating in these structured and supportive environments, students not only observe but also contribute meaningfully to the workings of their chosen field. This hands-on approach boosts confidence and provides a competitive advantage in the job market. The insights and experience gained are often transformative, arming students with the necessary tools for a successful and dynamic career. These opportunities are crafted to ensure you emerge as a well-rounded professional, ready to make significant contributions in your future endeavours.

At Sunderland College our commitment to your future goes beyond the classroom. We are dedicated to providing you with real-world experiences and industry insights that will prepare you not just to enter, but to excel in your chosen field. Here’s how we connect you with the industry:

• Placement Opportunities: Dive into your future career with our hands-on placement opportunities. These are not just work experiences, but gateways to potential employment and invaluable learning. They’re a core part of our courses, offering you a chance to apply academic theories in real-world scenarios.
• Networking Events: Build your professional network early. Our placement and careers fairs are your chance to meet and impress potential employers. These events are designed to help you forge significant industry connections that can enhance your career prospects. Attend talks, engage in discussions, and explore apprenticeship opportunities with employers who are eager to meet fresh talent.
• Expert Insights: Stay ahead of the curve with talks from specialist speakers. These industry leaders share the latest trends, challenges, and opportunities in the field, giving you the inside track on what to expect and how to thrive.
• Skills Competitions: Showcase your abilities in our exciting skills competitions. Held throughout the academic year, these competitions are not just about winning – they are about learning, growing, and pushing your limits. They offer a fun, competitive environment to enhance what you learn in class and develop essential industry skills.

The aim of the Level 3 Diploma in Food & Beverage Service Supervision is to equip learners with the knowledge, practical skills, and professional competencies required to supervise and manage food and beverage operations effectively. The course is designed to prepare students for supervisory roles in the hospitality industry by combining theoretical learning with hands-on experience, including work placements and real-world practice in a professional restaurant setting.

Through this qualification, learners will develop leadership abilities, customer service excellence, operational management skills, and a strong understanding of food safety, menu planning, and beverage service, enhancing their career prospects and readiness for further managerial responsibilities in the sector.

Supervising Food and Beverage Service Operations
Learn how to lead teams, plan shifts and keep service running smoothly while delivering a great customer experience.

Food Safety Principles
Understand safe food handling, hygiene and storage practices to maintain high standards in a professional kitchen.

Promoting Food and Beverage Services
Develop skills in menu design, sales techniques and marketing, including how to attract customers and boost revenue.

Supervising Customer Service Performance
Build the confidence to manage teams, resolve complaints and maintain consistently high service standards.

Supervising Food and Beverage Service
Oversee day-to-day service, coordinate staff and ensure smooth, efficient operations.

Legislation in Food and Beverage Service
Explore key laws and regulations covering food safety, licensing and workplace compliance.

Wine Service
Learn correct wine service, food pairing and professional presentation techniques.

Beverage Service (Alcoholic and Non-Alcoholic)
Develop skills in preparing and serving a wide range of drinks, including coffee and responsible service.

Supervising Hospitality Events
Plan and manage events, focusing on organisation, staffing and guest experience.

Cocktail Preparation
Create classic and modern cocktails using professional techniques and presentation.
Barista Skills
Master espresso preparation, milk texturing and customer-focused coffee service.