A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
College students recently showcased their creative talents at an exhibition aimed at creating connectedness for local young people.
March 13, 2025
Education Partnership North East (EPNE) recently hosted a high-profile Skills Scoping visit and roundtable at Sunderland College.
February 20, 2025
The Housing Innovation and Construction Skills Academy (HICSA) has reached a major milestone as it has officially been marked as watertight.
January 23, 2025
