A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Sunderland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
EPNE is leading the development of a strategic housing skills alliance to train the next generation of house builders.
April 15, 2025
Community collaboration has helped hundreds of young people from Northumberland resume face-to-face teaching.
April 15, 2025
Carmel Grant, Delivery Director at the Institute for Apprenticeships and Technical Education (IfATE) recently paid Sunderland College a visit.
April 4, 2025
