The role of a Retrofit Advisor is all about customer service and engagement, making the complex process of retrofit less uncomfortable and more achievable for customers.
You must have experience working in the retrofit industry or a recognised retrofit qualification. Customer service experience is also desirable.
This course is made up of blended learning supported by tutor-led sessions, mentor support and our state of the art e-Learning platform.
All learners are assigned to one of the Retrofit Academy’s tutors/assessors, who will provide guidance and feedback on all your assessments. All tutors/assessors are experienced in the retrofit industry and hand-picked for their experience and expertise.
A Level 3 Award in Domestic Retrofit Advice course lasts 4-5 days and is ideal for housing professionals becoming more heavily involved in retrofit projects.
On completion of this course, you could progress to the Award in Domestic Retrofit Assessment Level 4 course, or gain employment in the retrofit or construction sector.
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Destination data for Sunderland College 2019/20, Apprentice completers.
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