Call and Contact Centre Occupations

Overview

  • Workers in this unit group receive and respond to telephone calls from potential clients and existing customers regarding the products and services offered by an organisation.
  • £ 19384

Amount of people employed as

9127 people employed as Call and Contact Centre Occupations in the current year.

Educational Requirements

Level 3 NVQ; A Levels

Percent Female

57.27

Percent male

42.72

Annual Openings

361

Employment Current

9127

National Lq

1.98